*********** call centre agents

Vodacom has the most *********** call centre agents ever!!!! I requested my number to be ported back to Vodacom from FNB, it has taken the entire week and my request has not been processed. I've been without a phone for a week because of *********** people. Yesterday I spoke to 4 different agents and received 4 different answers, no one seems to know what their job requirements are.... Vodacom needs to take their call centre agents for training so that they can understand the product or hire competent people.<br> <br> This is ridiculous!!!<br> <br> can someone competent handle my request, I don't think I'm asking for a mountain to be moved here.