*********** Call Centre

<p>I paid R1500 into my Vodacom account on the 25th of July 2016 & Vodacom debted my account on the 26th of July 2016 for an amount of R883. So I logged a call on the 26th of July 2016 to transfer the R1500 back into my bank account. Khwezi for the accounts department give me a refernce number ********** 68 & said that it will take 24 to 48 hours for the money to clear in my account. But nothing so I called the accounts department this monring to follow up of my request & I spoke to Lerato who said she couldnt help me & passed me over to Melani from the service desk but she said that I need to speak to customer care & transfered me to Vovor, she then transfered me back to the accounts department where I held on for half an hour for someone to answer & eventually gave up.</p>