DM
Darine M

1 reviews | Active since Jul 2015

22 Jan 2016, 07:56

*********** Call Centre

I have been a good customer to Vodacom over the last 9 years and have always thought that Vodacom was a excellent service provider, but my experiences over the last few months with their call centre has left me very frustrated. <br> <br> I have had to explain my issue to numerous people even to higher order team leaders and still there has been no resolve. <br> <br> This issue has even affected my credit rating and has wasted both my time and money (airtime).<br> <br> This is my last resort, I would really appreciate someone who could help me to contact me because the Call centre is useless.

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Replies (1)
Vodacom
Vodacom's reply22 Jan 2016, 08:05
Official
Hello HORRIBLE BROKER,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team