*********** bunch of *******

Vodacom is BEYOND useless, I migrated my contract on 11 January 2023 to a lower contract, confirmed the figure for my debit order on 16 Jan which was incorrectly deducted, then my Feb bill was also still at the old contract as was March, I REFUSED outright to pay these incorrect amounts and had my services disconnected. I have phoned 43 times, sent 7 emails and escalated this matter 8 times, do you think someone has come back to me?? NO!! They say the customer cancelled the migration.... sorry... me the customer as the only authorized person on the account DID NO SUCH THING. I have had the phone put down in my ear numerous times, don't waste your money by letting them ***** from you when they are *********** and incorrect but just keep debiting your account like money is free