1 reviews | Active since Aug 2017
I have had a contract with Vodacom, which included data and tablet. The term ended and I continued with data as phone was paid up.my phone was ****** end of may 2016 and I called Vodacom to cancel data as I no longer had the phone. They asked me if I wanted to make a swim swap and I said no as I didnt want to. Months down the line I'm still billed for data I don't use and a non-existant number. Called Vodacom again and went to my bank to stop the payments, I then started receiving statement of amount owed to them. Called Vodacom with no assistance as I was thrown from pillar to post. Drove to Voda world in midrand came back without positive feedback until I received a letter with my so called debt written off. A month passed I started receiving statements again.can someone tell me what will it take to stop this nonsense. Now I'm threatened that I'll be sent to credit burea, I dare you Vodacom.you are used to turn I shi ng people's name or reaping them off. I will take further steps myself , I am tired of this nonsense. Your call center and brances are full of fools who can't assist , there is simply no use calling you .
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day,
As per our e-mail communication, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
RM
Best regards,
Good day,
As per our e-mail communication, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
RM
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.