jS
jaco S
1 reviews | Active since Jun 2018
05 Dec 2018, 13:52
*********** *******S
Just received a call from attorneys telling me that I owe Vodacom R490.I seriously dont have a problem paying this, if only I knew about it.There was absolutely no communication from Vodacom regarding this,no attemp to call me or email or sms me.As far as remember from my legal studies you have to give someone notice before handing them over.Now this will affect my credit record, and these unqualified idiots that don't or can't do their jobs don't care at all.I am paying this today and just wanted to tell Vodacom to go &*(^% themselves!!!
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Replies (2)
Vodacom's replyOfficial
05 Dec 2018, 14:12Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Dec 2018, 14:12
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
07 Dec 2018, 11:22Dear Jaco,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per the feedback received by our Legal Team. Once we receive the payment from collection agency, we will close the file and update ITC to reflect that the account is paid in full. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per the feedback received by our Legal Team. Once we receive the payment from collection agency, we will close the file and update ITC to reflect that the account is paid in full. Regards Consumer Website Team(SA)
Best regards,
Vodacom's reply07 Dec 2018, 11:22
Official
Dear Jaco,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per the feedback received by our Legal Team. Once we receive the payment from collection agency, we will close the file and update ITC to reflect that the account is paid in full. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per the feedback received by our Legal Team. Once we receive the payment from collection agency, we will close the file and update ITC to reflect that the account is paid in full. Regards Consumer Website Team(SA)
Best regards,