kS
khomotso S
1 reviews | Active since Oct 2016
15 Oct 2018, 11:41
*********** arrogant consultants
Vodacom useless call centre agents can't even help block a phone. And their attitude stings.
I lost my phone and I am trying to block it they tell me the IMEI number i am reading from the phone box and receipt is wrong.
Where i am suppose to get the correct one and why is it my fault that they capture incorrect numbers
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Replies (2)
Vodacom's replyOfficial
15 Oct 2018, 11:49 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Oct 2018, 11:49
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
17 Oct 2018, 12:59 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Please be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Vodacom's reply17 Oct 2018, 12:59
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Please be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team