1 reviews | Active since Jan 2011
<p>My service on my second sim card has now been suspended for about 2 month's.</p> <p>After many telephone calls and about 5 visits to the Vodacom shop at Keywest, I posted a review on hellopeter because there was no service and no solution from VODACOM.</p> <p>On the 15th December, Roderique Lategan ********** from VODACOM responded, requesting information in order to resolve the problem.</p> <p>I responded and sent required information (which I have provided already several time before to various support people at VODACOM).</p> <p>After that I have not heard from Roderique Lategan ever again, have sent 2 more e-mail asking for a response, asking for escalation, asking for his manager's details, ......</p> <p>Absolutely no response, and the problem still prevails.........</p> <p>Arrogant & *********** is an understantement!</p> <p>Johann Komarek</p> <p> ********** </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Again a big lie !!!!!!!
This is an automated response - I have received the same response 3 weeks ago and there has been no action - problem still persists.
My service on the second sim card has been suspended now for about 2 months!!!!!
DO NOT SEND ME AUTOMATED RESPONSES - FIX THE PROBLEM !!!!!!!
Again a big lie !!!!!!!
This is an automated response - I have received the same response 3 weeks ago and there has been no action - problem still persists.
My service on the second sim card has been suspended now for about 2 months!!!!!
DO NOT SEND ME AUTOMATED RESPONSES - FIX THE PROBLEM !!!!!!!
Another week has gone by - nobody contacted me - service is still suspended (since 4 month).
Give me one good reason why I should pay my cellphone bill this month, or going forward for that matter.
How does one deal with incompetence, arrogance, and perpetual lies?
Another week has gone by - nobody contacted me - service is still suspended (since 4 month).
Give me one good reason why I should pay my cellphone bill this month, or going forward for that matter.
How does one deal with incompetence, arrogance, and perpetual lies?
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