*********** AND USELESS

I am absolutely disgusted by the incompetency of Vodacom. I am trying to cancel one of my contracts that have expired, but I am still being charged. I don't understand why I am unable to cancel contracts in store, but instead I have to wait on hold for 30 minutes and get hung up on TWICE before getting to speak to an actual human being. It's also so ****** easy for them to contact you to sign up a contract, but the worst ****ing nightmare to cancel contracts. You are a useless company and I have no intention of continuing with you once my other contract has expired. Thanks for nothing.