*********** and stupid

My phone was due for an upgrade I have been struggling for 2 months to so. Every month before the debit order date I would phone in and still they would debit the wrong amount. I have asked for the CEO's email, Sheryl Moodly contacted me. She does not know the difference between a statement and invoice. I stopped my debit order with immediate effect. I still don't have a invoice for payment after Ive asked 3 times already. She forwarded me a statement with the incorrect amount on it. They are stupid and clueless. They credited my account twice and added it the following month, then I receive a letter from Collections Manager saying I have to pay the amount within 7 days. I emailed the CEO, Shameel Joosub, he couldn't care a flying f8%&9 and has still not acknowledge or responded to my email of almost 2 weeks. VODACOM - please do us all a favor, pack your **** and close your doors. The service is poor and shocking and the people are stupid and ***********. Service in SA overall is so ****** poor, its a damn shame....