*********** and quite frankly irritating!

My contract is up and I have been trying to convert my number to a pay-as-you go for 2 months. I have had this number for 15 years my number doesn't exist now and clients cannot contact me. I have been given the wrong forms to fill in, and today they want 3 months bank statements? For a prepaid phone? I REFUSE to take out a new contact, REFUSE to have a debit order and will NEVER use Vodacom as a service provider again. I want my number converted to pay-as-you go without the unreasonable and *********** and quite frankly bad attitude.