*********** and pathetic service!

<p>I have logged a complaint on 09/06/2016 and 17/10/2016. The business responded and no-one has contacted me! <br />I will post a new complaint each and every day for as long as it takes to get sorted out!<br />Vodacom is *****ING money that is NOT owing to them!!!!!</p> <p>I am utterly disgusted! At the beginning April 2016, I took out a contract with Vodacom, I was on MTN prepaid at the time. When I took out the contract I was told that it would 24 hours to port the number over to Vodacom.</p> <p>2 Weeks later I was still on MTN and not once did the phone’s network say Vodacom. I then returned the device and sim card back to the Vodacom Norwood store and was told that they would have to re-do the contract as the port did not take place correctly. I then told them to cancel the contract as service was pathetic. Then went over to Cell C who were more than happy to help me and my number was ported to them within 5 hours.</p> <p>For the past 6 months a debit order has gone off my account every SINGLE MONTH for this contract with VODACOM that I DO NOT have. I have been transferred from one department to the next and the call drops every time and no-one is competent enough to sort this out!!</p> <p>How do you deduct money off someone’s account who does not even belong to your network?</p>