*********** and Lazy
I have had it with Vodacom's incompetence. I have posted numerous complaints about the same thing but no one takes accountability to do it right the first time. My credit score dropped AGAIN noting that I am in arrears with Vodacom. I am not in arrears with Vodacom, I changed to Prepaid months ago and your agents confirmed that all is in order! I want ALL the recordings I had with Vodacom from Jan 2021 up to date, I have asked for this previously and have not received it. I will take this up with ICASA myself since you keep proving your incompetence.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
12 Nov 2021, 14:20Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Nov 2021, 14:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team