*********** and incredibly rude service

My mother passed away two months ago at which time i advised Vodacom and asked to transfer our 2 cellphone numbers that are both used for my business into my name. We ran a boutique law firm together. They proceeded to lock both numbers, it took a week and a half, three hours on the phone, a payment of R1500 and three trips to the vodacom store to unlock my number. My moms number has still not been activated or transferred into my name. I paid both accounts till the end of April before they would even consider transferring either number. Now i am receiving accounts for April and May for my number and my moms still inactive number??

After my probably thirtieth call to vodacoms *********** help lines in the last month, I was just put through to a girl in customer care who eventually logged a complaint for me then rudely put the phone down on me!!!!

To date I am being charged double on both numbers for the month of April, I have paid for a number that has been inactive for almost a month and a half and Vodacom are still incapable of simply transferring this number into my name as it is a vital part of my business.. Oh and they've been incredibly rude to me today and numerous other occassions.