1 reviews | Active since Aug 2018
*********** and ******** staff
The worst customer service ever, they have now clue what they are doing. I queried a invoice amount on my new upgrade for the additional 1gig data. The lady then deactivated the data and now they cant fix the problem they caused. Its now 3 weeks and 8 phone calls later and still no resolve. I just spend 45minutes waiting on a call from Rebecca from the call centre at the Vodacom shop where i did the upgrade. This is by far the worst ever service I received.
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Charlene,
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
As per our recent conversations,
Kindly be advised your above query is solved.
We thank you for your continued support.
Warm regards,
Shad
Dear Charlene,
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
As per our recent conversations,
Kindly be advised your above query is solved.
We thank you for your continued support.
Warm regards,
Shad