1 reviews | Active since Jul 2016

25 Jul 2016, 18:33

*********** and ******* is too nice!

<p style="color: #555555;">We ported 4 numbers in April this year after acquiring the buy out quotations. We were naturally given the run around by vodacom but eventually by 5 may 3 of the numbers had successfully been ported with the last one being on the 10th may. </p> <p style="color: #555555;"> </p> <p style="color: #555555;">We then stopped the debit order and went about trying to get hold of how to pay vodacom out. Who knew it would be harder to pay them than getting government to understand their lack of logic! After weeks of aggravation, we managed to pay SOME of it. However, they are still taking money out of our account, STILL sending random invoices and SURPRISE SURPRISE we still can't pay the final amount for my number to which they are now using a ghost number for. </p> <p style="color: #555555;"> </p> <p style="color: #555555;">This seems like theft and corporate *****! This 'not yet competent' (or 'never will be') corporation is taking the **** and *****ing in broad daylight. It has been over 3 months... what do we do and how do we get them to just let us pay the remaining amount and stop *****ING whatever you want from our bank account. And yes we have STOPPED the debit order several times.... still getting ****** by vodacom.</p>

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Replies (1)
Vodacom
Vodacom's reply26 Jul 2016, 05:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team