1 reviews | Active since Mar 2013
<p>I recently cancelled my contract with cell c and moved my number to Vodacom. I did this thinking that Vodacom was better but clearly I was wrong. It has been two weeks now and my number has not been ported. After many painstaking calls speaking to *********** staff members and being referred to many different departments I got referred to the trade partners which no one ever mentioned. Now I must again call them to send a message 9 to cell c to port my number. Vodacom has from department to department stated that they will call me back and never did. Is this the service I will be getting in the future. I want this sorted immediately as its been two weeks and I am paying for something that isn't working. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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