MJR
Micheal- John Rabie

1 reviews | Active since Feb 2017

27 Feb 2017, 08:41

*********** agents

<p>I went to Vodacom in Clearwater wanting to get a cellphone contract that is advertised in their brochure. the Vodacom Platinum 7 range. when I asked the agent there he told me that they don't have it in store because no one buys the phone. No customer service in at least let me check where you can get the phone, or even lie to me and say that it is sold out. just that NO ONE BUYS THE PHONE</p>

0
Replies (2)
Vodacom
Vodacom's reply27 Feb 2017, 08:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply09 Mar 2017, 12:19
Official

Dear Client

The Regional Office was in contact with you and resolved this matter.

Kind regards

RJ

Vodacom Consumer Website Team

Best regards,