*********** agent-BAD SERVICE

I called Vodacom on the 29th November 2019 to upgrade a sim only contract that i had where i was receiving 2gigs of data and R165 airtime for only R140 monthly, i called to upgrade to the data plan for 50gigs day and 30gigs night for just R299 and recieved a bill of R630 at the beginning of January. When called in to query i was told the *********** agent that did my upgrade (Phiwa) added an additional 1gig for R75 as well as 500 minutes for R195 which i never agreed too. i have not been asisited or recieved my refund as yet.