*********** Agencies/Consultants

I have a contract with Vodacom ending February 2021 (Account NO: I***). In December 2020 I paid the fully amount for the duration of the contract since it was close to it's maturity date. I contacted vodacom in February to cancel the contract, yet the Agent that was assissting me rather failed to terminate the contract purely because he was busy selling to me other services/products from Vodacom. In May 2021, I called again once to terminate and it was sucessful BUT they are still debiting my account. I am honestly tired of their incompetency, and would like to tell them, it is ******* to contniue debit my account, even after I no longer have any business with them. Now when I lodge a claim I must wait for them to further investigate the matter.