TM
Thabo M

1 reviews | Active since Jan 2014

04 Feb 2017, 10:57

*********** Admin

<p>On second week of January 2017, I called Vodacom Service Provider Company to have my postal address changed. I called again on the 26 to confirm, I was told to wait until the 03/ February /2017 only to be told it would be updated on the invoice by end of the day. On the 04/February /2017 I called in again and the supervisor Smangele gave me an attitude, she won't be able to help me as the admin works only weekdays and probably I will get the new address on the March invoice as it is not yet been updated. Now my life is on a limbo as I need the proof address as my bank account is been placed on hold. I could not wait any longer for the invoice showing my new address. </p>

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Replies (1)
Vodacom
Vodacom's reply04 Feb 2017, 14:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team

Best regards,