*********** Accounts people & conflicting information

<p>On 27 September I received a call informing me to pay R 639.00 on my account. I made a payment of R 640.00. Middle October my phone is suspended due to non payment. Upon calling the office I'm informed that I needed to pay R 1664.00. I have to date not had a single invoice or statement for the amount in so called arrears. If I log in the system shows me that I owe them R861.33? So if my account is in arrears with the unpaid amount of R 1664.00 why does my statement only show R 861.33. If there's any competent accounts person please call me to resolve before you suspend my account again and I will have to contact the CPA for assistance.</p>