SP
Suni P

1 reviews | Active since Apr 2011

28 Jul 2022, 17:54

*********** ACCOUNTS DEPARTMENT

*********** accounts department to the core!!!!!!!!!!!!!! This is the 2nd month that vodacom is doing this to me!!! I paid up my account on 17 July 2022, takes 24 hours for the system to update as per the vodacom agent in retentions! so no one can help me because MY ACCOUNT IS IN ARREARS!!! what hogwash!!!! gosh i am so livid of vodacom disgusting accounts systems!! and assistance is ZERO!!! I emailed proof of payment on 17 July 2022!!!! they promise and agent will call no one calls at all!!!! service delivery in the dumps!

0
Replies (1)
Vodacom
Vodacom's reply29 Jul 2022, 07:53
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team