*********** Accounts Department
<p>First of all, it should be noted that I was switched over to prepaid in the beginning of the year. This morning however I receined an invoice from Vodacom stating that I owe them -R0.51, this due to a BALANCE FWD of R537.98 on 04/03/2017 and then a Journal entry with item number SJK782, reference I ********** of -R538.49. What ****ed me off further was when I logged in to the Vodacom website, I was greeted with a message that my account is in arrears with and amount of R0.00 overdue. If that is not enough, there is still two different acount numbers linked to my number AFTER a account transfer was completed last year September. I mean really, get your **** together Vodacom!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I would like to publicly state that Vodacom has NOT contacted me during the course of the day.
I would like to publicly state that Vodacom has NOT contacted me during the course of the day.
Still haven't heard anything
Still haven't heard anything
