*********** accounts department

<p>I had two Vodacom contracts, and the one was nearing its end and I wanted to cancel it. So I went to Vodacom world in may to cancel it, only to be told, after waiting an hour, I had to come in again in June as it was the last month of the contact. </p> <p>So I did, and put in a cancellation to get it changed to prepaid. In July I got billed for the contract again and it was not cancelled. I went in again to sort it out, they ensured me that it would be done and I would be refunded as I am no longer using the number. So I got the ref number and waited. </p> <p>Now I have been charged again for the same contract and not refunded at all. This is blatant theft from Vodacom as they keep assuring me or will be sorted out.</p>