*********** Account Dept

I am furious with Vodacom. End of September they took 2 payments of total R2313. I simply requested that 1 payment of R2313 be refunded to my BANKING ACCOUNT (CAPITEC BANK). This was on 03 October. They then ******ed it up and credited on my Vodacom Acc. Which I by the way never asked for. I WANT THE MONEY RETURNED TO MY CAPITEC BANK ACC. The proof of payment was sent with the 1st query. Now 17days 2queries later nothing has been done. I don't want to know about the map of the place. If I hear one more time about the back office I will loose my temper. My flippen account has always been up to date I have always kept my side of the contract. Even after Vodacom **** to me twice about products and services. I need the money back today I need to repay my employer who now thinks I am lying to him. This is BS. Jow cant you execute such a simple request. ***. I will be contacting the CEO again about this. Its not good enough. How are queries just left like this. I have followed the process set out by YOU, but YOU can't follow it. Your Back Office what ever department that is is a mess.