WG
Wanda G
1 reviews | Active since Oct 2017
05 May 2020, 07:35
***********
I cancelled my contract, paid settlement amount and sent cancellation form on the 18 March 2020 but still received a statement after, no confirmation of cancellation, today I woke up to a bigger deduction from my account, with the my vodacom account reference.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
05 May 2020, 08:38Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 May 2020, 08:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team