1 reviews | Active since Jun 2017
<p>Data bundels was purchased on the 21st and on the 22nd of June with no confirmation of purchases. After more than 45 minutes on phone to vodacom with requests for calls to be recorded , Zanele the manager at solutions resolvement informed me that this mater should be taken up with the technical department that works from 8:00 till 17:00 Monday to Friday. She also confirmed that she as manager is not capable to perform her duties. If Vodacom have nothing to hide this comunications will be made public. Vodacom still can not confirm wheter I am on contract or out of bundle rates.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Leon
As discussed, feedback has been provided.
Regards,
RJ
Best regards,
Dear Leon
As discussed, feedback has been provided.
Regards,
RJ
Best regards,
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