*********** !!!!!!
<p>Since I did an upgrade in Januay 2017, I have been struggling to get the package I was given in order. I have to phone in everytime to get my monthly airtime, data, sms, etc. This is unacceptable. Evertime I have to go through the same process and speak to atleast 6 different people who still does not understand whats going on with the account. I need urgent assistance or all of my contracts will be moved to another service provider!!!!!!!!!!! I need Tertius Fits-Gerald who did the upgrade to phone me back !!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Still no call from any consultant!!
Still no call from any consultant!!