1 reviews | Active since Dec 2014
***********
<p>At the beginning of rhw year I complained about the service I received from vodacom all I got was a message saying they Will investigate what happened that was 3months ago yet they have barred me from using their advance airtime service which one of their employees has given me misleading information that has even led me not findinf, tracking or blocking my lost phone....i feel they never care about their customers they sent me an email to get rid of me i am livid on how my complain was dealt with and I feel they never investigated the conversation I am fuming they have no respect for me nor care about me as a customer hence they did not come back with feed back or tell me how they will resolve the issue I lost my phone that could have been tracked down or blacked to them it was nothing and they couldn't be bothered hence I'm still barred for something I did not do I wonder how many is vodacom customers they treat this way. I'm disgusted to say the least of such treatment.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
