PC
Peter C

1 reviews | Active since Feb 2017

24 Feb 2017, 18:11

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<p>Was a Altech Autopage client for 20 years, Vodacom took the account over. HAve been battling for 7 months to get an upgrade done as some how the account holder and ID number changed. Numerous calls have been logged but can not get the problem solved. </p> <p> </p> <p>Issue 2. Who gave Vodacom permission to debit my account without my authority, as debit order was signed with Altech Autopage. IS this Legal???</p> <p> </p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply25 Feb 2017, 11:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,