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<p>I was looking For a new cellphone contract online from Vodacom. I picked one and vodacom phoned me that same day. The contract was approved but stock was out and I would receive my new phone within a few days as soon as stock arrives.</p> <p>I accepted this. The next day I received another call from vodacom in which they needed to validate my order. That was done and the woman said I would receive my phone the next day. An hour later she phones back again and apologised that she had heard the phone was out of stock at this time but I would receive my phone by the end of the week. This was in the first week of January 2017.</p> <p>By the following week I still had not heard from them so I phoned. They looked up my order and said that it still has to be validated. I explained that that had already been done and I should be receiving my phone already. The lady said she would get the person who must validate my phone to contact me the following day.</p> <p>She duly did and then said she had to get my phone approved first. I said it had already been approved and validated and I just want to know when I receive my new phone. Then the same story comes it is out of stock. By now I am extremely frustrated. So I go to our local vodacom shop and the lady looks up my order on her system and it says that there was never an order placed for me.</p> <p>Then she says she will get my phone and order placed for me. Now Vodacom comes with the story that the order was cancelled and for some reason this is blocking me from getting the phone I required for a business. I have been with Vodacom for about fifteen years never missing a payment always staying with them. Loyally for this time. I really expected Vodacom to treat a person with a little more respect. This has been going on for about a month. I am still nowhere near receiving my cellphone and feeling extremely frustrated.</p>