***********
<p>I changed from contract to prepaid and now, since 1Dec i have not connectivity, albeit i bought airtime! After hours on the phone, being cut off, referred to who knows who, promises, calls logged, visiting stores, etc. still no progress. I guess i am not important enough 'cause tbey make enough money elsewhere! I even get sms' s to evaluate their service! All i hv to do is reply with a free sms. What a joke as the sms fails. I tried to use the vodacom app but (haha) my no is apparently not registered on the network but hey, i received the sms... No one seems to know whete they stuffed up. So i guess i hv to go to mtn, telkom or cellc if i want to make phone calls in future. Service...? Well it is non-existent, useless and ***********! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
I again spent time on 111 (after I phoned) with a consultant and that also went nowhere! It is now 5 hours later and no one has contacted me related to you response
I again spent time on 111 (after I phoned) with a consultant and that also went nowhere! It is now 5 hours later and no one has contacted me related to you response
