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<p>Hi</p> <p> </p> <p>I recently app**** for a new contract with Vodacom. I contacted the direct sales line. I was informed that I didn't qualify for a new contract. I went in store to inquire. I was shown on the system that my status reflects "prelegal". That means my account is in arrears and legal action instituted. </p> <p> </p> <p>Now according to my knowledge I don't have an active account or contract with Vodacom. I've made several calls to Vodacom without any success. The only reply I get is " we are waiting for feedback from our customer acquisition dept". Its been a week now.</p>