***********

I’ve spent 4 months trying to get my phone number to show voice and data balances on the Vodacom App and their website. The message I get is “Couldn’t refresh right now, showing balances from 4 months ago”. This was escalated to 2nd line support who simply closed the case and sent me an sms saying it was resolved. It has NOT been resolved. To get a message that the problem is resolved when it hasn’t been is more than frustrating. What a useless *********** bunch these people are.