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I have been trying to cancell a contract for months now, every time i call in either the consultant puts the phone down on me or they say they sorted it out. Then come month end the same thing, the first consultant signed me up for a new 24month contract without me agreeing. What practice is that? I eventually got that cancelled and was told it would revert back to the old contract and i had to phone on the 28th Feb to move over to prepaid. When i phoned nothing was done and consultant tells me all is sorted now. Low and behold i get a bill saying im being charged for the month of March. I called again and the next consultant tells me there are no updates on my account. I fail to believe that your consultants are that ***********. I want a senior manager to look into this as im not paying the payment due end of this month. Vodacom must also refund my monies that i had in airtime when they moved the new contract back to the old. Im only following this process as Icassa say i have to make every attempt before laying a complaint.