1 reviews | Active since Oct 2016

07 Oct 2016, 11:14

***********

<p>Dear Vodacom, do not send me threatening letters and block my last contract with you because of your *********** staff at cancellations that decided to only process 2 of the 3 contracts I cancelled. Do not bill me for your mistakes. Go and pull the call I placed to cancel all 3 of my contracts instead of saying I'm in arrears. Your incompetence has resulted in me cancelling all of my contracts with you. You have lost a high value client of many years.</p>

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Replies (1)
Vodacom
Vodacom's reply07 Oct 2016, 11:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,