1 reviews | Active since Oct 2017
Vodacom cancelled the wrong contract, I've been battling since Saturday to get them to change my prepaid to my contract it was on before it got cancelled. Vodacom please state who is going to incur the cost that I had to made due to you negligence and incompetence. Please go and have a look at my account which is at least between 1700 to 2000 rand a month. This is how you treat your customers. Do you actually care no you don't action speak louder than words.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Stefan.
Kindly be advised our record reflects as per ref: *** - your number *** has been successfully reactivated.
Our apologies for any inconvenience caused.
Regards,
RJ
Best regards,
Dear Stefan.
Kindly be advised our record reflects as per ref: *** - your number *** has been successfully reactivated.
Our apologies for any inconvenience caused.
Regards,
RJ
Best regards,
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