1 reviews | Active since Aug 2016
<p>My phone contract was supposed to end in June - I called vodacom to cancel the contract but I still got debited in July. I reversed this payment at the bank but now i was notified that I need to pay a R100 penalty fee</p> <p> </p> <p>I refuse to pay that penalty because its not my fault that your consultants are *********** and didnt update your systems!!!!</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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