WM
Wesley M
1 reviews | Active since Mar 2009
09 Mar 2016, 14:26
***********
Good Day,<br> <br> My BRAND NEW Samsung 6 is in AGAIN for the 3rd time. This time they have exceeded the 72 hours turn around time as promised at the Cresta Branch. It is now 8 days later and I do not get feedback until I call.<br> <br> I require this unit back URGENTLY and in FULL WORKING CONDITION!!!!! If it is returned and I have to return it again, I will cancel my contract and request a FULL REFUND!!!!!!<br> <br> Please resolve this as in yesterday as this service is PATHETHIC and Vodacom's current INCOMPETENCE is wearing my patience.<br> <br> JOB ***5
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Replies (1)Vodacom's replyOfficial
10 Mar 2016, 08:30Hello Wez,
Good day
Thank you making us aware of your complaint. Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Good day
Thank you making us aware of your complaint. Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Mar 2016, 08:30
Official
Hello Wez,
Good day
Thank you making us aware of your complaint. Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Good day
Thank you making us aware of your complaint. Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Best regards,
