WM
Wesley M

1 reviews | Active since Mar 2009

09 Mar 2016, 14:26

***********

Good Day,<br> <br> My BRAND NEW Samsung 6 is in AGAIN for the 3rd time. This time they have exceeded the 72 hours turn around time as promised at the Cresta Branch. It is now 8 days later and I do not get feedback until I call.<br> <br> I require this unit back URGENTLY and in FULL WORKING CONDITION!!!!! If it is returned and I have to return it again, I will cancel my contract and request a FULL REFUND!!!!!!<br> <br> Please resolve this as in yesterday as this service is PATHETHIC and Vodacom's current INCOMPETENCE is wearing my patience.<br> <br> JOB ***5

0
Replies (1)
Vodacom
Vodacom's reply10 Mar 2016, 08:30
Official
Hello Wez,

Good day
Thank you making us aware of your complaint. Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Vodacom Consumer Website Team


Best regards,