JW
Jannie W
1 reviews | Active since Oct 2013
23 Nov 2015, 14:56
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It is for more than 3 weeks now that I am struggling to get Vodacom to explain to me why their calculation of minutes transferred from the previous month differ from my calculation. If something is to difficult to explain is it perhaps not true that it is impossible to explain. ? Do you agree with your minutes transferred ? If indeed then I have to reassess..
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Vodacom's replyOfficial
23 Nov 2015, 22:08Hello JanniedeWit,
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
Best regards,
Vodacom's reply23 Nov 2015, 22:08
Official
Hello JanniedeWit,
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
Best regards,