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shirley S
1 reviews | Active since Feb 2010
11 Jun 2020, 10:50
Incompetency
Again the same problem... Why is it impossible to speak to someone when I was handed over to legal??!!! Vodacom only canceled my contract on the 5th of May 2020 when I requested it September 2019. Spoke to Dean who called me regarding my complaint which I logged on here and he was supposed to call me back and he never did. You are ruining my credit record because of your staffs ***********s. I want this sorted out now!!!!!
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Vodacom's replyOfficial
11 Jun 2020, 11:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jun 2020, 11:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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shirley S's updateReviewer Update
21 Jun 2020, 21:34Still not sorted
sS
shirley S's update21 Jun 2020, 21:34
Reviewer Update
Still not sorted