FM
Ferdinand M
1 reviews | Active since Apr 2011
08 Nov 2021, 15:03
Incompetency beyond belief.
Online order was placed on the 31st of October (Delivery in 2-5 working days). After a ton of calls and emails the order was cancelled by Vodacom on the 4th, due to no stock being available.
As it stands now, the link is still up:
https://www.vodacom.co.za/shopping/product-details/apple_watch_series_7_gps_45mm%20_aluminium_case
No indication of there being no stock. IE, other people will fall for this as well
Today is the 8th of November and I'm still waiting for a refund.
The pure incompetence of Vodacom simply melts my brain.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
08 Nov 2021, 16:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Nov 2021, 16:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team