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Shé Naidoo

1 reviews | Active since Sept 2016

04 Mar 2022, 08:56

INCOMPETENCY AND TERRIBLE SERVICE FROM VODACOM

Vodacom is the most terrible service provider. I canceled my contract with them but was still issued with an invoice. They handed me over and now I am listed as having bad credit by them. NEVER IN MY LIFE WILL I USE THIS PROVIDER AGAIN. This is just a warning for people using VODACOM especially on a contact basis. They even cancel a debit order and after three months told me I was in arrears with them.

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Replies (2)
Vodacom
Vodacom's reply04 Mar 2022, 11:43
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
SN
Shé Naidoo's update04 Mar 2022, 12:48
Reviewer Update
This was an error on vodacom side the my name needs to be cleared immediately I am not willing to wait 5-7 days for this to be resolved. If this is not done soon I will take further steps and report you to ICASA.