MS
Maritza S

1 reviews | Active since Aug 2017

21 Aug 2017, 17:52

Incompetency

Load contract without permission and do credit checks without permission. No manager in shop after 17:00 to assist!

0
Replies (2)
Vodacom
Vodacom's reply22 Aug 2017, 06:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply13 Sept 2017, 22:04
Official

Dear Maritza van Staden,

I do apologise for the delay in response and bad service received.

I've responded to you via email.

Regards,

UW

Best regards,