Incompetence - Worst service ever

<p>I upgraded my contract in Nov16 and since then whenever i make a call it shows as "Withheld Number" on the receivers phone (result is my calls are often rejected), even though I am being charged for CLIP. I have called Vodacom 7 times and each time i am told there is an incorrect setting made by them that needs to be deleted and that it is easy to recify also that this system error happened to many customers who upgraded in Nov, yet i still sit with the same problem. I am told that I cannot speak directly to the technical department and that it would be sorted out without any problems. I am given reference numbers each time yet NOTHING happens. I am now sick of phoning Vodacom to get their mistake sorted out.</p> <p>G Altenkirk</p> <p> ********** 357</p>