Incompetence! Store and Call Centre

Okay, so i am a new vodacom customer. Took a contract with you guys the middle of February and i am already having issues! I had selected my debit order date for the 26th of every month and guess what? Vodacom decides to debit me on the 23rd of Feb. Now i understand that it was the weekend at the time, but the 26th was still on a week day, the Monday. I received my statement this morning showing that i owe a R100 more on my installment. Apparently there were no funds in my account, well i can forward my bank statement to whoever is in charge of accounts to have a look for themselves.

Do you guys not understand that this is affecting my credit score negatively ?! I do not appreciate this one bit!

I refuse to pay this!

What nonsense is this?!?!

Your call centre is not helpful in this regard and referred me to the vodacom store to sort this out.

There is no way i will recommend Vodacom to anyone