NP
Nolan P
1 reviews | Active since Aug 2013
17 Dec 2020, 13:20
Incompetence stems from Shakeel the CEO
No replies from Vodacom upgrades or customer service departments regarding my upgrade dispite many, many calls and emails. Even emails to @Shameel Joosub since 14 Nov 2020 goes unanswered. I guess incompetence stems from the head at Vodacom
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Vodacom's replyOfficial
17 Dec 2020, 13:48Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Dec 2020, 13:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team