lD
lynette D
1 reviews | Active since Feb 2014
04 Jun 2019, 08:55
Incompetence service
I am struggling since April to resolve a query with Vodacom regarding my subscription. They still deducted the wrong amount from my bank account. I contacted them on numerous occasions without any results. I am a loyal customer for more then 20 years and demand better service. I want to shout from a mountain top so that the whole world can hear about Vodacom’s incompetence
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Replies (2)
Vodacom's replyOfficial
04 Jun 2019, 09:26 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Jun 2019, 09:26
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
04 Jun 2019, 11:53 Dear Customer,
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team
Best regards,
Vodacom's reply04 Jun 2019, 11:53
Official
Dear Customer,
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team
Best regards,