Incompetence Service

<p>I am a new client to Vodacom and It has been 3 days since i ordered my device. The website states next day delivery. I called in to change my address and was advised it will be delivered today. I called in to check up and the consultant states there is no record of anyone requesting to change the address the day before. All i am asking Vodacom is to find out who this consultant is i dealt with yesterday and deal with her accordingly especially if she did not do what she assured me she had done. Everything up until this point was great service. This one consultant just ruined it for everyone! The courier company confirmed no email was recieved as well. I am extremely upset and about to cancel this contact all together. I need this device to be delivered today otherwise I dont want it anymore.</p>